adesso consults and supports lottery companies as well as lottery operators and organisers nationally and internationally in the consistent targeting of their strategy, organisation, processes and infrastructure. In this context we do not only consider individual customer needs but also the challenges of digitalisation in the gambling market.
Our interdisciplinary consultants are experts in organisational development along the complete value chain. Starting with strategy consulting, we work with you to develop the appropriate business models and help you to map and implement them in project and process management.
Professional change support and conflict management are carefully planned and implemented to take employees, receiving offices, players and authorities along with you. In order to give you the necessary time to fill vacant positions in the best possible and qualified way, we also enable the short-term filling of vacant management positions in the form of interim management.
Complex IT systems are the heart of every lottery. In addition to evaluating systems, architectures or mathematical basics of winning plans, adesso also supports you in introducing new systems.
Starting with the requirements analysis, our experts are well-versed in advising on awarding and procurement procedures. Furthermore, we also take over the implementation and migration of selected systems. If you are not considering to increase your own staff for a rare but extensive project, we will gladly assist you with test management or coaching in agile working methods.
The private life of players is more and more driven by technological progress. In order to be able to act precisely in the mass of offers and to further stand out, we advise and support you in all questions concerning customer experience and relationship management.
And if you ever run out of ideas, we will be pleased to help you become more innovative.
adesso supports lottery companies and lottery operators/ organisers on a national and interna- tional basis when it comes to a consistent align- ment of strategy, organisation, processes and infrastructure with customers’ needs and chal- lenges of digitisation in the gambling market.